THE UTILITY OF HEALTHCARE SYSTEM BEFORE AND DURING THE COVID-19 PANDEMIC

Authors

  • Nikolay Nikolov Medical University – Sofia, Faculty of Public Health “Prof. Dr. Tz. Vodenicharov, ”, Department of Heath economic, Sofia, Bulgaria
  • Natalia Shtereva-Nikolova Medical University – Sofia, Faculty of Public Health “Prof. Dr. Tz. Vodenicharov, ”, Department of Bioethics, Sofia, Bulgaria

DOI:

https://doi.org/10.35120/medisij020455n

Keywords:

health system, utility, Covid-19 pandemic

Abstract

According to the European Charter of Patients’ Rights, every person has the right to access health services in accordance with their health needs. The aim of this study is to analyze the utility of the healthcare service before and during the COVID-19 pandemic. Material and methods: An anonymous survey was conducted through a questionnaire in Google Forms among individuals over 20 years old (n=645), who were divided into several groups. Documentary, sociological and statistical methods were applied. Results: 58.4% of respondents reported that they maintained their GP visits during the COVID-19 pandemic. 43.3% of them had no obstacles to contact him/her by phone and 45.7% had no obstacles to visit him/her in person. Conclusion: The spread of the SARS-CoV-2 virus has presented the health system with many challenges, one of which is the burden on all its levels. However, between patient and doctor there is an established relationship, adequate communication and mutual trust.

Downloads

Download data is not yet available.

References

Caton, E., Chaplin, H., Carpenter, L. et al. (2021), The impact of COVID-19 on self-management behaviours and healthcare access for people with inflammatory arthritis. BMC Rheumatol 5, 58. https://doi.org/10.1186/s41927-021-00231-1

Folayan, M.O., Abeldaño Zuñiga, R.A., Virtanen, J.I. et al. (2023) A multi-country survey on access to healthcare and treatment services among individuals with critical medical care needs during the first wave of the pandemic. BMC Public Health 23, 90. https://doi.org/10.1186/s12889-023-15007-0

Hervas, H., (2001), The General Practitioner – Gatekeeper of the System, Journal of Medical Practice, No. 1, Sofia, Bulgaria

Mahmoud K, Jaramillo C, Barteit S. (2022) Telemedicine in Low- and Middle-Income Countries During the COVID-19 Pandemic: A Scoping Review. Front Public Health; 10: 914423.

https://doi.org/10.3389/fpubh.2022.914423.

Miteva, I., A. Vodenicharova, (2022), Ethics and well-being: health professions and the COVID-19 pandemic, Health Policy and Management Journal, Volume 22, No. 4, pp. 32-37, Sofia, Bulgaria, ISSN 1313-4981

Naseva, E., P. Krasteva, (2023), Additional burden on hospitals due to COVID-19 - assessment from the perspective of the emergency department, Health Policy and Management Journal, Volume 23, number 1, pages 26-30, Sofia, Bulgaria, ISSN 1313-4981

Núñez A, Sreeganga SD, Ramaprasad A., (2021), Access to Healthcare during COVID-19. Int J Environ Res Public Health. Mar 14;18(6):2980. http://doi:10.3390/ijerph18062980

Penchev, D., R. Zlatanova-Velikova, (2023), Model for the management of epidemics in the city of Sofia, Health Policy and Management Journal, Volume 23, number 2, pages 39-49, Sofia, Bulgaria, ISSN 1313-4981

Pavlova, G., (2021), Telemonitoring in conditions of and post-covid pandemic, Health Policy and Management Journal, Volume 21, number 2, pages 33-36, Sofia, Bulgaria, ISSN 1313-4981

European Charter of Patients’ Rights, (2002) available at:

https://eur-lex.europa.eu/legal-content/BG/TXT/PDF/?uri=CELEX:12012P/TXT

Ordinance No. 8, (2016) from November 3, 2016 available at:

https://www.mh.government.bg/media/filer_public/2016/11/29/naredba8-profpregled-dispanserizaciq.pdf

Downloads

Published

2023-12-10

How to Cite

Nikolov, N. ., & Shtereva-Nikolova, N. (2023). THE UTILITY OF HEALTHCARE SYSTEM BEFORE AND DURING THE COVID-19 PANDEMIC. MEDIS – International Journal of Medical Sciences and Research, 2(4), 55–59. https://doi.org/10.35120/medisij020455n

Metrics