HUMAN RESOURCES MANAGEMENT IN HEALTHCARE – CURRENT
Keywords:
human resources, healthcare personnel management, healthcare quality, workforce development, staff shortages, employee retention, performance management, BulgariaAbstract
The healthcare sector is dynamic, continually evolving with new technologies. As a result, specialized human resource management strategies are essential to ensure the provision of quality care. Key functions of human resource management in healthcare include recruitment, retention, training, development, and performance management. This study evaluates the current challenges in the area. The methodology employed is a literature review. Results indicate significant issues such as staff shortages, uneven territorial distribution, migration, and an aging healthcare workforce in Bulgaria. Additionally, high levels of burnout and low job satisfaction among healthcare workers are prevalent, negatively impacting performance and retention. Human resource management is a cornerstone of effective healthcare delivery, influencing both patient outcomes and the well-being of healthcare workers. Addressing challenges such as workforce shortages, burnout, and financial constraints through strategic policies and employee-centered approaches is essential for improving healthcare systems globally. To enhance human resource management, implementing employee-centered strategies focused on well-being and creating a supportive work environment can lead to better retention and job satisfaction. A proposed solution involves introducing and utilizing innovative human resource management systems, such as artificial intelligence and simulation trainings, to enhance professional competence and autonomy. Additionally, developing stable employee policies and governance frameworks is crucial for effective healthcare workforce management.
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